Privacy Policy
Effective Date: 17 May 2026
This Privacy Policy explains how ACKPlus Solutions Pvt. Ltd. (“we”, “our”, or “us”) collects, uses, and protects information when you use our mobile game Chroma Orbit (“the App”).
By using the App, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the App.
1. Information We Collect
We do not require users to create an account to play the App. However, some information may be collected automatically or provided by the user while using the App.
1.1 Information You Provide
- Nickname or display name, if you choose to enter one for leaderboard features.
- Gameplay preferences such as sound, music, vibration, notification settings, selected themes, and equipped items.
1.2 Gameplay Data
We may store gameplay-related data to provide game features, progress tracking, and leaderboards. This may include:
- Scores and best scores
- Level progress
- Stars earned
- Coins, XP, and player level
- Trophies and achievements
- Shop purchases made using in-game coins
- Daily challenge results
- Game settings and preferences
1.3 Automatically Collected Information
The App or third-party services used in the App may automatically collect certain information, such as:
- Device type and operating system
- App version
- General usage and performance data
- Crash reports and diagnostic information
- Advertising identifiers, where allowed by your device settings
2. How We Use Information
We use the collected information to:
- Provide and improve gameplay features
- Save game progress and preferences
- Show leaderboards and daily challenge results
- Unlock rewards, trophies, themes, and shop items
- Improve app performance and fix bugs
- Show ads and rewarded ads
- Prevent abuse, cheating, or invalid leaderboard submissions
- Send optional daily challenge reminders, if enabled by the user
3. Third-Party Services
The App may use trusted third-party services to provide ads, analytics, crash reporting, backend storage, leaderboards, and notifications. These services may collect and process information according to their own privacy policies.
Third-party services used may include:
- Google AdMob – to show ads and rewarded ads
- Firebase – for leaderboards, app data, analytics, crash reports, and cloud features
- Google Play Services – for Android app functionality
- Apple services – for iOS app functionality
These third-party services may use device identifiers, advertising identifiers, cookies, or similar technologies to provide their services.
4. Advertising
The App is supported by advertisements. We may show banner ads, interstitial ads, and rewarded video ads.
Rewarded ads are optional. If you choose to watch a rewarded ad, you may receive in-game rewards such as extra coins, continues, or bonus rewards.
Ad providers may collect information such as advertising identifiers and device information to show relevant or non-personalized ads, depending on your device settings and consent choices.
You can limit ad tracking or reset your advertising identifier through your device settings.
5. Notifications
The App may ask for permission to send notifications, such as daily challenge reminders.
Notifications are optional. You can enable or disable notifications at any time from the App settings or your device settings.
If notifications are disabled, we will not send daily challenge reminder notifications.
6. Leaderboards
If you use leaderboard features, your nickname, score, rank, and related gameplay statistics may be displayed to other users.
Please do not use your real name or personal information as your nickname if you do not want it to be visible publicly.
7. Children’s Privacy
The App is intended for a general audience. We do not knowingly collect personal information from children under the age required by applicable law.
If you believe that a child has provided personal information to us, please contact us so we can review and delete the information if required.
8. Data Storage and Security
Some game data may be stored locally on your device. If cloud features are used, some data may also be stored securely using Firebase or similar services.
We take reasonable steps to protect your information, but no method of electronic storage or transmission is 100% secure.
9. Data Retention
We retain game data only for as long as needed to provide the App features, maintain leaderboards, improve the App, comply with legal obligations, and prevent misuse.
Locally stored data may remain on your device until you delete the App or clear app data.
10. Your Choices
You may control certain data and permissions through the App or your device settings:
- Turn sound, music, vibration, and notifications on or off
- Disable notifications from device settings
- Limit ad personalization from device settings
- Reset your advertising identifier from device settings
- Delete local app data by uninstalling the App or clearing app storage
11. Data Deletion Requests
If you want to request deletion of data associated with your nickname, device, or account, please contact us using the contact details below.
We may need reasonable information to identify your data before processing a deletion request.
12. App Store and Google Play Compliance
This Privacy Policy is intended to describe how the App handles data for both Google Play and Apple App Store requirements.
Actual data collection may depend on the features enabled in the App, your device permissions, your region, and third-party service settings.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page.
You are encouraged to review this Privacy Policy periodically.
14. Contact Us
If you have any questions about this Privacy Policy or your data, you can contact us at:
Email: contact@ackplus.com
Developer/Company: ACKPlus Solutions Pvt. Ltd.