Effective Date: April 25, 2026
Contact Email: contact@ackplus.com
This Privacy Policy explains how Chess collects, uses, stores, shares, and protects information when you use our chess game on mobile devices.
By using the game, you agree to this Privacy Policy. If you do not agree, please do not use the game.
1. About the Game
Chess is a chess game that may include:
- Offline single-player gameplay
- Local two-player gameplay on the same device
- Local multiplayer gameplay
- Online multiplayer gameplay
- Computer or AI opponent gameplay
- Game history, statistics, achievements, rankings, or leaderboards
- Optional ads, analytics, crash reporting, or online services
Some features may work fully offline. Other features, such as online multiplayer, leaderboards, cloud sync, ads, analytics, or account-based features, may require an internet connection.
2. Information We May Collect
Depending on the features you use, we may collect the following types of information.
2.1 Information You Provide
We may collect information that you voluntarily provide, such as:
- Username, display name, or profile name
- Email address, if login, account recovery, or support is enabled
- Profile avatar, if supported
- Messages, reports, or support requests you send to us
- Feedback, reviews, or bug reports
If the game does not currently use accounts or login, then we do not collect account information unless added in a future version.
2.2 Gameplay Information
We may collect or store gameplay-related information, such as:
- Game moves
- Match results
- Game mode selected
- Win/loss/draw records
- Game duration
- Ratings, rankings, scores, or achievements
- Online match history
- Player statistics
- Daily challenge progress
For offline and local play, this information may be stored only on your device. For online play, some gameplay information may be sent to our servers or third-party services to enable online matches, leaderboards, matchmaking, anti-cheat, abuse prevention, and account features.
2.3 Device and Technical Information
We may collect limited technical information, such as:
- Device type and model
- Operating system version
- App version
- Language and region
- Device identifiers or advertising identifiers, where permitted
- IP address
- Crash logs
- Performance logs
- Diagnostic information
This information helps us improve performance, fix bugs, prevent fraud or abuse, and maintain game security.
2.4 Online Multiplayer Information
If you use online multiplayer features, we may process information needed to connect players, such as:
- Player ID or account ID
- Matchmaking data
- Online status
- Game session details
- Match history
- IP address or network-related data
- Reports of cheating, abuse, or inappropriate behavior
This data is used to operate online gameplay, prevent misuse, investigate abuse, and protect fair play.
2.5 Local Multiplayer Information
For local multiplayer or one-to-one play on the same device, gameplay may remain on your device unless online features, analytics, crash reporting, cloud backup, or leaderboards are used.
We are not responsible for how users share, show, or use information visible on their own device during local gameplay.
3. How We Use Information
We may use collected information to:
- Provide and operate the game
- Enable offline, local, and online gameplay
- Save game progress and settings
- Match players in online games
- Maintain leaderboards, rankings, achievements, or statistics
- Improve game performance and user experience
- Fix bugs and crashes
- Prevent cheating, fraud, spam, abuse, or misuse
- Respond to support requests
- Send important service-related notices
- Show ads, if ads are enabled
- Analyze app usage and improve features
- Comply with legal obligations
4. Ads and Third-Party Services
The game may use third-party services for ads, analytics, crash reporting, online multiplayer, authentication, cloud storage, or leaderboards.
These third-party services may collect information according to their own privacy policies. Examples may include:
- Google AdMob
- Google Play Services
- Apple Game Center
- Firebase Analytics
- Firebase Crashlytics
- Supabase
- Unity services
- PlayFab
- RevenueCat
- Sentry
- Other similar services
We only use third-party services that are needed to operate, improve, monetize, or secure the game.
If ads are enabled, ad networks may use advertising identifiers and other data to show personalized or non-personalized ads depending on your consent, device settings, region, and applicable law.
You can usually limit ad tracking through your device privacy settings.
5. Data Sharing
We do not sell your personal information.
We may share limited information with:
- Service providers that help us operate the game
- Analytics and crash reporting providers
- Advertising partners, if ads are used
- Online multiplayer or backend service providers
- App stores and platform providers
- Law enforcement or legal authorities, if required by law
- Other users, only where needed for gameplay, such as username, ranking, match result, or leaderboard position
We may also share information to protect our rights, prevent fraud, investigate misuse, enforce rules, or protect users.
6. Online Conduct, Misuse, and Abuse
Users must not misuse the game or online features.
Prohibited behavior may include:
- Cheating, hacking, exploiting bugs, or manipulating gameplay
- Using bots, scripts, or unauthorized tools
- Harassing, threatening, abusing, or impersonating other users
- Uploading or sharing illegal, harmful, offensive, or misleading content
- Attempting to disrupt servers, matchmaking, or other users’ gameplay
- Reverse engineering or tampering with the app
- Using the game for unlawful purposes
We may take action against misuse, including restricting access, removing content, disabling accounts, blocking online features, reporting illegal activity, or cooperating with legal authorities.
We are not responsible for user-generated behavior, messages, usernames, or misuse by other players, but we may take reasonable steps to review reports and protect the game community.
7. Children’s Privacy
The game may be used by general audiences, but we do not knowingly collect personal information from children where parental consent is required by law.
If the game is directed to children or available to children, we will follow applicable children’s privacy laws and platform policies, including age-appropriate data collection, parental consent where required, and restrictions on personalized ads.
If you believe a child has provided personal information without proper consent, please contact us at contact@ackplus.com, and we will take reasonable steps to delete the information.
8. Data Storage and Security
We use reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no app, server, database, or internet transmission is completely secure. We cannot guarantee absolute security.
Offline game data stored on your device may be lost if you delete the app, reset your device, clear app data, or change devices.
9. Data Retention
We keep information only for as long as needed to:
- Provide the game and its features
- Maintain accounts, progress, rankings, and match history
- Resolve disputes or support requests
- Prevent fraud, cheating, abuse, or security issues
- Comply with legal obligations
Local data stored on your device may remain until you delete it, uninstall the app, or clear app storage.
Online account data may be retained until you request deletion, unless we need to keep some information for legal, security, fraud prevention, or dispute-resolution purposes.
10. Your Rights and Choices
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request a copy of your data
- Opt out of personalized ads where available
To make a request, contact us at:
Email: contact@ackplus.com
We may need to verify your identity before processing certain requests.
11. Account and Data Deletion
If the game supports accounts or online profiles, you may request deletion of your account and associated personal data by contacting us at contact@ackplus.com.
Some data may not be deleted immediately if it is required for:
- Legal compliance
- Fraud prevention
- Security investigations
- Abuse reports
- Payment or transaction records
- Dispute resolution
- Backup retention for a limited period
If the game does not currently support accounts, you can delete locally stored data by uninstalling the app or clearing app data from your device settings.
12. Permissions
The game may request device permissions only when needed. Examples may include:
- Internet access for online gameplay, ads, analytics, or cloud features
- Notifications for game reminders or challenges, if enabled
- Storage or media access, if avatars, screenshots, or sharing features are supported
You can manage permissions from your device settings. Some features may not work properly if required permissions are disabled.
13. International Users
Your information may be processed and stored in countries other than your own. These countries may have different data protection laws.
Where required, we use appropriate safeguards to protect your information according to applicable law.
14. Payments and In-App Purchases
If the game offers in-app purchases, subscriptions, or paid features, payments are processed by the app store or payment provider.
We do not collect or store your full payment card details. Payment information is handled according to the privacy policy and terms of the relevant platform, such as Apple App Store or Google Play.
15. Third-Party Links
The game may contain links to third-party websites, services, ads, or offers.
We are not responsible for the privacy practices, content, or policies of third-party services. Please review their privacy policies before using them.
16. Disclaimer About User Misuse
We design the game for lawful entertainment and fair gameplay.
We are not responsible for misuse of the game by users, including cheating, harassment, offensive usernames, unauthorized sharing, illegal activity, or actions outside our control.
However, we may investigate reports and take reasonable action where possible.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we may update the effective date above. Continued use of the game after changes means you accept the updated Privacy Policy.
For major changes, we may provide additional notice where required by law or platform rules.
18. Contact Us
If you have questions, requests, complaints, or privacy concerns, contact us at:
Developer: ACKPLUS
Email: contact@ackplus.com